... services in which older people are at risk of abuse, neglect and ill treatment. Design/methodology/approach – Semi-structured interviews were conducted with health and social care practitioners in two local authorities (in England and Scotland), who had visited services in which abuse or neglect had...

... to focus on resources that support the role of commissioners to maintain or improve the quality of services to reduce the likelihood of abuse, neglect or harm. Design/methodology/approach The article is based on the content of two SCIE resources. The first looks at all of the monitoring mechanisms...

... if standards are to improve and abuse become a rarity. The very dependent and frail nature of most residents renders them vulnerable to receiving poor care which may, if unchecked, become routinised abusive or neglectful practice. Risk is compounded for residents with dementia who often have limited...