...John Burns Purpose By adopting a “peer approach,” the purpose of this paper is to evaluate the adult support and protection process in North Ayrshire from the perspective of patients, service users and carers. Design/methodology/approach A research design was co-produced by health and social...

... supported through telephone conferencing, bespoke training and individual mentoring. Evaluative data were collected from the participating teams about their work and the MSP change processes to assist in further implementation. Findings – The findings suggested that staff felt that the open...