... The methods employed were a telephone survey (one in five random sample of all residential and domiciliary providers in a local authority area) and follow up focus groups (n=2) of local authority staff and independent sector domiciliary and residential providers, in an action research framework...

... sample survey of the health and social care sector in Cornwall, were analysed. Findings Differences in knowledge and confidence around safeguarding were observed between staff groups and agencies. Training contributed to an approximately 20 per cent increase in knowledge and a ceiling effect...