... conducted with a five-star hotel in Kuala Lumpur, Malaysia. The second case retells the experience of a local government authority in Australia. The General Manager of the Amarami Hotel* had held a meeting with her six senior managers to identify why the hotel had not met its strategic growth targets...

... argue that this position is becoming increasingly blurred in the global economy. Design/methodology/approach Data were collected using participant observation during negotiations of a free-trade agreement between China and Australia followed by in-depth interviews with Chinese delegates. Findings...

... was to create a strategic typology that resonates with the realities of small business owners, their advisors and policy makers. Design/methodology/approach – Empirical data were collected online and by postal survey from 340 small businesses from multiple industry sectors across Australia. Analysis...

... the small sample size and the fact that the study was restricted to Australia and therefore this study's conclusions may not be transferable to other countries. Practical implications Practitioners, especially senior managers and training and development specialists, may better identify ways...

... relationships, Max also paradoxically managed to maintain a low profile. Even today, with the older growers and their suspicions of larger institutions long gone, few people in Australia will recognize the name of E.E. Muir & Sons. Most of the firm's products are badged under a variety of brands, few...