... to establish a systematic and standardized method for analyzing and measuring the impact on human workers of operating in an environment increasingly populated by automated co-workers. Social implications The author suspects that the social implications will be to suggest that as a human society we...

... of the Journal of Business Strategy (Vol. 25 No. 5) and the book from which it is excerpted (Does IT Matter?) is that IT is a mature technology. It has become a commodity and, as a consequence, corrodes competitive advantage as it automates functions throughout an organization. This corrosion is the result...