.... Peter Buell Hirsch can be contacted at: pbhirsch05@gmail.com © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Community Decision-making Cognitive bias Fundamental attribution error Behavioral science Groupthink Corporate environment Just...

... announced by companies, the stakes for more extreme and noisy pronouncements become higher and higher. This threatens to be an unsustainable journey, and companies will need to find new ways to communicate their commitment to customers and other stakeholders. Originality/value While there has been wide...

...James Christian Franklin; Michael Mainelli; Robert Pay Purpose – The purpose of this paper is to provide a set of measures that enable better understanding of online communities, their value and the strategic decisions best suited to them. Design/methodology/approach – After...