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Keywords: Crisis resolution
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Journal Articles
Journal:
Journal of Business Strategy
Journal of Business Strategy (2011) 32 (5): 4–13.
Published: 06 September 2011
... changes in its operations. The crisis management paradigm that is the focus for this case identifies four stages of a crisis – the preliminary (pre‐) crisis, acute crisis, chronic crisis, and crisis resolution. The present crisis deals with several different malfunctions that were identified, apparently...
