... their businesses. Originality/value Chewy’s highly competitive market includes Amazon, e-commerce pet supply companies and big-box pet stores. But it has dominated the online sector and has substantial growth prospects. This paper concludes with recommendations for management and questions for consideration...

... Emerald Publishing Limited Licensed re-use rights only Marketing strategy E-commerce Customer value Online shopping Walmart Retail management Grocery industry Walmart is the largest traditional retailer worldwide. The Covid-19 pandemic led to a major shift to online buying, which...

...Art T. Weinstein Purpose Business models are a key to success. This paper aims to identify the characteristics of the Now Economy, discuss the components of an effective business model, examine numerous e-commerce business models and provide an application of online learning. Design/methodology...

... and corporate strategy was examined through a qualitative research study. The author conducted 30 in-depth interviews on grounded theory methodology investigating customer insights on the nature and extent of privacy protection associated with e-commerce and organizational approach. Findings The customers...