... management Issues Misinformation ChatGPT Generative AI Deepfakes We can now say with certainty which corporate crises were the worst of all time – Enron, BP Deepwater Horizon, the Volkswagen emissions scandal and the Tylenol poisonings. How do we know this? Because ChatGPT (CGPT) says so, even...

... through the loss of laptops, for example, in advance enabling companies with customer data to take precautions such as advanced encryption. Practical implications – Applied rigorously, the issues mapping process can help organizations predict and potentially avoid reputation-threatening crises...

... implications Corporate development of public affairs and issues management strategies designed to mitigate the negative impact of rising anti‐Americanism and declining trust in business. Originality/value Understanding a shift in global attitudes toward business results in informed decision...