...” campaign received praise in some quarters, it has also been called “an exercise in neoliberal commodification of a social issue to sell more coffee” (Logan, 2016). Nevertheless, CGPT is very confident in its own ability to be of service to companies managing crises of various kinds: Peter Hirsch can...

... through the loss of laptops, for example, in advance enabling companies with customer data to take precautions such as advanced encryption. Practical implications – Applied rigorously, the issues mapping process can help organizations predict and potentially avoid reputation-threatening crises...

... implications Corporate development of public affairs and issues management strategies designed to mitigate the negative impact of rising anti‐Americanism and declining trust in business. Originality/value Understanding a shift in global attitudes toward business results in informed decision...