Keywords: Lean production
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Journal Articles
Journal of Business Strategy (2010) 31 (1): 23–36.
Published: 05 January 2010
... on eliminating unproductive steps, developing and applying new metrics, and using technology to drive improvement (Blakeslee and Smith, 2002 , pp. 8‐9). The five DMAIC steps are to: Corporate communications Corporate image Marketing Six sigma Lean production Strategic management Chief executive...

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