... firm Gamma Chemical (around 50,000 employees), the research aims at gaining an understanding of the contextual conditions required to successfully build and leverage individuals’ external social client network ties for business unit ambidexterity. Design/methodology/approach The authors conducted...

...Jialin Hardwick; Doug Cruickshank; Alistair R. Anderson Purpose The paper aims to better understand the process of networking by small business with their customers to achieve innovations. In particular the relative roles of face‐to‐face and virtual interaction are to be investigated...