Keywords: Performance measurement
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Journal Articles
Journal of Business Strategy (2018) 39 (5): 41–49.
Published: 22 October 2018
... Limited Licensed re-use rights only Performance measurement Outsourcing Management accounting Cost analysis Gas refinery Risk-reward payment schemes As the world becomes increasingly dynamic and competitive, companies are seeking more innovative ways to create value and improve...
Journal Articles
Journal Articles
Journal of Business Strategy (2013) 34 (3): 4–15.
Published: 10 May 2013
...Rajesh Tyagi; Praveen Gupta Purpose Traditional performance measurement models and frameworks fail to take into account the intricacies and specificity of service businesses. The important characteristics of services, role of employees and partners, important of measures and concurrent...

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