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Keywords: Service orientation
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Journal Articles
Journal of Business Strategy (2023) 44 (2): 59–66.
Published: 10 January 2022
... requiring a visit to a car dealership. Jennifer Chandler can be contacted at: jechandler@fullerton.edu © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Strategy Service Service ecosystem Service orientation Hypercompetition System norms...

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