..., and to Nucor, which has stayed on the list. POSCO is also used for comparison. The OMC case adds a different industry perspective. Findings The main findings from these cases are as follows: stay fit financially and avoid overreaching in good times, use operation strategies such as Lean and Six Sigma...

... Six Sigma (LSS) methodology. Design/methodology/approach The article introduces executives who are not LSS experts – who may even be wary of the concept – to “communications process improvement,” effective LSS methods that can be executed by non‐experts. It details a process for applying...