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Keywords: Social disruption
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Journal Articles
Crisis response: design thinking can smooth disruptions
Available to Purchase
Journal:
Journal of Business Strategy
Journal of Business Strategy (2023) 44 (6): 335–343.
Published: 25 October 2022
... be contacted at: lehnertk@gvsu.edu © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Crises Design thinking Social disruption Consumer journey mapping Convergence/divergence EDIPT Crises typically bring about a sense of urgency in the need...
