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Keywords: Social disruption
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Journal Articles
Journal:
Journal of Business Strategy
Journal of Business Strategy (2023) 44 (6): 335–343.
Published: 25 October 2022
... Crises Design thinking Social disruption Consumer journey mapping Convergence/divergence EDIPT Small businesses face significant and ongoing disruptions to their operations in times of crisis. By their very nature, disruptions present strategic crises for the firm, undermining the status quo...
