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Keywords: Food services industry
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Journal Articles
Journal of Business and Socio-economic Development (2026) 6 (2): 209–231.
Published: 14 November 2025
...Sandreen Hitti; Alaaeddine Ramadan Purpose This study explores how AI chatbots in the food service industry can enhance customer experience while contributing to SDG 11 (Sustainable Cities and Communities). It also examines how collaborations between AI developers, restaurants and sustainability...
Includes: Supplementary data
