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Purpose

A research-practice team was convened for the Machupicchu World Heritage Site to participate in the Heritage Place Lab (HPL), with the goal of building a practice-informed research agenda designed to support the management needs of the site.

Design/methodology/approach

The agenda was built based on both the HPL methodology and a complementary one.

Findings

The proposed agenda centres on three research priorities: (1) Ecosystem services and well-being, (2) local sustainable development and cultural heritage, and (3) mixed-heritage research integration for conservation.

Practical implications

These priorities address conflicts between the two agencies that manage the site and a lack of awareness of heritage values in contrast to economic interests.

Originality/value

The article proposes new research-informed strategies for joint working between the managing agencies of a site where conservation needs conflict with public use demands, representing the first such case for Peru.

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