This paper examines a New Zealand website, nzgirl.co.nz, in order to theorise the Internet as a communication tool, the Internet as a marketplace and the Internet as a public sphere. As a communication tool, the Internet serves to foster electronic relationships. A key concept discussed in the context of electronic relationships is interactivity. Within the second section of the paper, the role of public relations practitioners in identity and brand building form the discussion of the electronic marketplace. In particular, the importance of an integrated marketing communications approach to Internet branding is examined. One of the central issues of electronic public relations is the potential role of the Internet as a public arena of the public sphere. In this paper, the role of websites in discursive development, social and political identity formation and the evolution of a sense of community is considered.
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1 July 2001
Review Article|
July 01 2001
Electronic relationships: Interactivity, Internet branding and the public sphere Available to Purchase
Judy Motion
Judy Motion
Department of Marketing, University of Auckland, Private Bag 92019, Auckland, New Zealand; tel: +64 9 3737599 ext. 5955; fax: +64 9 3737 444; e;mail: j.motion@auckland.ac.nz
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Publisher: Emerald Publishing
Online ISSN: 1478-0852
Print ISSN: 1363-254X
© MCB UP Limited
2001
Journal of Communication Management (2001) 5 (3): 217–230.
Citation
Motion J (2001), "Electronic relationships: Interactivity, Internet branding and the public sphere". Journal of Communication Management, Vol. 5 No. 3 pp. 217–230, doi: https://doi.org/10.1108/13632540110806785
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