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Modern conflicts are increasingly battles over images and ideas, as protagonists seek to shape audiences’ views by managing the information available through the media. The stake are high: influencing public opinion in a desired direction can have tangible pay‐offs in economic and military terms and even – in the case of the Israel‐Palestine war – in territory. Against this background, the media war can be even more important than the shooting war. While each side in the Israel‐Palestine conflict alleges media bias in favour of the other, a theoretical perspective, the hostile media effect, illuminates seeming contradictions highlighted by these competing claims. While the Israelis are better resourced for public relations purposes than the Palestinians, a vigorous domestic critique of Israeli PR efforts illustrates the limits of PR and emphasises the fluid, “wicked” nature of problems that often face communication managers.

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