...J. Suzanne Horsley Purpose – The purpose of this paper is to explicate chaos theory metaphorically from a social science perspective to expand upon a relatively new theoretical framework for crisis communication in the public sector. Using the 2002 Washington, DC, area sniper shootings as a case...

.... This paper lays a foundation for an alternative perspective to the central problems of the communication discipline against the background of new emerging multidisciplinary approaches. © MCB UP Limited 2001 Change management Chaos theory Postmodernism Complexity theory Contingency approach...

... theory Autopoiesis Organisational ecology Chaos theory Complexity theory Actor‐network theory Journal of Communication Management Volume 4 Number 3 Systems theories and public relations practice Anne Gregory Received (in revised form): 17th November, 1999 Head of School of Business Strategy...

...Alfonso González‐Herrero; Cornelius Pratt Using chaos theory as a point of departure, this comparative study of systematic samples of public relations, communication and marketing directors of tourism organisations in both the USA and Spain identifies the types and the number of crises...