... within organizations is closely interconnected with strategic communication, leadership discourse and change management, this study aims to obtain a deeper understanding of the processes and implications of AI adoption by organizations through the perspectives of CEOs. Design/methodology/approach...

.... The findings are organized in three parts: First, cyber crisis readiness is built upon structured preparedness, collaborative prevention and an adapting foresight mindset. Second, we uncover behavioral and communication microfoundations and practice-level routines through which organizations internalize...

.... As a research method, content analysis allows researchers to examine the actual practices of communication by focusing on the information provided through textual and visual messages. Findings The results paint a mixed picture indicating that the global nature of these corporations is echoed in a somewhat...

... practice as well as the existence of a similar PR culture between countries that are on different continents. © Emerald Group Publishing Limited 2015 Culture Communication management Public relations Corporate communications Communication The practice of public relations in southern...

...Birte Fähnrich; Claudia Janssen Danyi; Howard Nothhaft Purpose – Rising public scrutiny has? brought new demands for science communication. Especially, incidents of falsification, fabrication, and plagiarism have recently come to question academic integrity and legitimacy in Germany. Focussing...

... sources their employees utilize. Originality/value – This is a large empirical study that focusses on information sources and employee perceptions involving sustainability. Next we review pertinent literature regarding communicating sustainability-related change and employee interest...

...Ali Rezaeian; Maryam Tehrani; Nyma Lotfi Foroushani Purpose The purpose of this paper is to clarify the effect of communication satisfaction (CS) on employees’ organizational citizenship behaviors (OCBs), considering the role of organizational trust as a mediating variable within the Iranian...

... to communicate with their stakeholders. Design/methodology/approach Communications of authorities and discussions by citizens are studied and analyzed in a case study related to the 2009 swine flu or influenza A (H1N1) episode in Finland. The organizational point of view is studied through media releases...

...Göran Eriksson; Mats Eriksson Purpose The purpose of this paper is to extend the image repair theory by focusing on the largely ignored context of the face‐to‐face communication. The paper offers an exploratory study of how image repair work is carried out in interviews with politicians...

...W. Timothy Coombs; Sherry J. Holladay Purpose The purpose of this paper is to contribute to understanding of crisis communication application and theory by analyzing online reactions of discussion board participants to assess the effectiveness of an apology issued online. Design/methodology...

... relations Public diplomacy Corporate diplomacy Organizational diplomacy Communication management New diplomacy Communication © Emerald Group Publishing Limited 2012 Comparisons of public relations (PR) and public diplomacy are not new, although they are mainly confined to public...

...Fanny Domenec Purpose The purpose of this paper is to focus on the “green communication” of Exxon, Chevron and BP with a view to studying how they assert environmental values. Design/methodology/approach From a linguist's perspective, the paper examines how the climate change controversy has...

...Brooke Fisher Liu; Abbey Levenshus; J. Suzanne Horsley Purpose The purpose of this study is to refine and expand an emerging US government communication model, the government communication decision wheel, by testing the differences between the communication practices of US public sector...

...Shari R. Veil; Rebekah A. Husted Purpose This study aims to use the now‐classic case study of American Red Cross's response to Hurricane Katrina to demonstrate the utility of the best practices in risk and crisis communication as an assessment tool. Design/methodology/approach Qualitative case...

... in a democratic system are multifaceted, and as such there is no single “right” interpretation of such issues (Entman, 2007). According to the now widely accepted social constructionist paradigm (Berger and Luckmann, 1967), reality is largely constructed through communication, rather than being expressed through...

... of the history, meaning, and application of “dialogue” in public relations in comparison with two other academic disciplines and professional fields: political science and organizational communication. Findings The paper argues that, despite the key normative position occupied by the concept of dialogue...

... consultants in Switzerland work in public relations firms that offer a broad range of services in various fields of communication. We were able to identify all public relations firms with the help of an address broker's comprehensive database. The questionnaire addressed the highest‐ranking person in charge...

... alongside demographic shifts. For example, the authors suggest that as sixty percent of people in the Arab world are under 25 (p. 11), social media and other web communications are likely to play a major role in the way they perceive the world and share information, creating a world view realised through...

... to agitate others to oppose the unethical decision. Selective use of information and sabotage tactics were adopted when an organization does not value open communication. Research limitations/implications The study was limited to practitioners in the USA, and the response rate was very low (4.02 percent...

...Sigrid Bekmeier‐Feuerhahn; Angelika Eichenlaub Purpose Trust is an ability that characterises human beings as social creatures. It is becoming a key variable in a society strongly influenced by online communication, and in the important field of PR as well. The present study aims to investigate...