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Keywords: Communication audit
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Journal Articles
Critical upward feedback in organisations: Processes, problems and implications for communication management
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2004) 8 (2): 150–167.
Published: 01 April 2004
... sense, and in particular at whether such feedback is critical or positive in its response to senior management decisions. One hundred and forty‐six staff within a health care organisation (HCO) were surveyed, using a depth communication audit instrument. Fifteen staff were also interviewed in detail...
