...Beth Sundstrom; Rowena Lyn Briones; Melissa Janoske Purpose – The purpose of this paper is to explore a postmodern approach to crisis management through the lens of complexity theory to understand six non-profit organizations’ communication responses to anti-abortion terrorism. Design...

.... This paper looks at organisational processes during change and how they can be managed by communication. Implications are drawn from chaos, postmodern and complexity theory as well as the contingency view of communication. The authors create a framework for scanning and analysing processes and settings...

... theory Autopoiesis Organisational ecology Chaos theory Complexity theory Actor‐network theory Journal of Communication Management Volume 4 Number 3 Systems theories and public relations practice Anne Gregory Received (in revised form): 17th November, 1999 Head of School of Business Strategy...