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Keywords: Country-of-origin
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Journal Articles
Using Twitter in crisis management for organizations bearing different country-of-origin perceptions
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2015) 19 (3): 239–253.
Published: 03 August 2015
... (medium: Twitter vs news release)×2 (country-of-origin: China vs France) factorial experiment. The participants (n=393) are recruited through the Amazon Mechanical Turk system (Mturks). Findings – The findings suggest that using Twitter substantially mitigates participants’ negative...
