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Keywords: Disasters
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Journal Articles
Synchronizing crisis responses after a transgression: An analysis of BP's enacted crisis response to the Deepwater Horizon crisis in 2010
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2013) 17 (3): 252–269.
Published: 26 July 2013
... Corporate Corporate image Disasters Mass media Public relations Research Accidents Corporate communications RQ1. What message strategies did BP use across each of the platforms (i.e. press release, Facebook, and Twitter) during the crisis in the Gulf of Mexico? RQ2. If BP's...
Journal Articles
Best practices as an assessment for crisis communication
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2012) 16 (2): 131–145.
Published: 04 May 2012
... applications for aid, as if the victims of a disaster can sit in the comfort of their destroyed homes to telephone for help or sign in” (Hicks and Burton, 2005 , para. 13). In short, the organization's prepared plans could not deal with a crisis the size of Katrina that could knock out the communication...
Journal Articles
An analysis of US government and media disaster frames
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2009) 13 (3): 268–283.
Published: 31 July 2009
...Brooke Fisher Liu Purpose The purpose of this study is to evaluate whether the media's disaster coverage reflects the messages disseminated by state emergency management agencies (SEMAs). Design/methodology/approach SEMAs were selected as the unit of analysis because the 2008 National Response...
Journal Articles
Earning trust by telling the truth: How should public relations and media professionals behave when a disaster happens?
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (1997) 1 (3): 219–230.
Published: 01 January 1997
...Shirley Harrison When a disaster occurs it receives a massive amount of attention from the news media. Reporters are anxious to be first with the news, to get a fresh angle on the story and to obtain exclusive coverage. Those who are trying to clear up or to put things right may be too preoccupied...
