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Keywords: Ethics
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Journal Articles
How artificial intelligence is changing organizations: Portuguese CEOs’ perspective
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2026) 30 (2): 217–234.
Published: 29 September 2025
... and ethical considerations loom. Some CEOs stress the need for workforce reskilling and upskilling to navigate AI-driven transformations, while others emphasize the importance of global regulations to address ethical dilemmas. Practical implications This research offers contributions to both academia...
Journal Articles
Paid to lobby but up for debate: role conceptions and client selection of public affairs consultants
Open Access
Journal:
Journal of Communication Management
Journal of Communication Management (2023) 27 (4): 617–632.
Published: 31 May 2023
... ought to act as objective or subjective agents and hence join the conversation on ethics in public affairs. Scholars have long contemplated the nature of public affairs and lobbying (McGrath et al., 2010 ; Milbrath, 1963). Much attention in research has been given to the contentious role...
Journal Articles
Journal:
Journal of Communication Management
Journal of Communication Management (2023) 27 (2): 207–225.
Published: 26 August 2022
... a pivotal ethical standard to evaluate public diplomacy programmes. In particular, truth and truthfulness denote accuracy, clarity, correctness, validity and disproval of any forms of falsity, incompleteness and distortion (p. 177). As noted by Cull (2010 , p. 13), not only must public diplomacy...
Journal Articles
Public relations ethics in the 21st century: a state-of-the-field review
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2022) 26 (3): 294–314.
Published: 15 July 2022
...Michaela Jackson; Ella Chorazy; Marianne D. Sison; Deborah Wise Purpose To conduct a systematic review of public relations ethics (PRE) research and scholarship in the 21st century and suggest future research directions. The study is prompted by macro-level phenomena that have impacted societies...
Journal Articles
Ethical listening to employees during a pandemic: new approaches, barriers and lessons
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2021) 25 (3): 276–297.
Published: 24 March 2021
... enhanced moral sensitivity and empathy leading organizations to make decisions based on ethical considerations. Research limitations/implications The researchers examined organizational listening applying employee-organization relationships (EOR) theory and found that trust is essential. Trust can...
Journal Articles
Information leaks before CEO change: financial gain and ethical cost
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2020) 24 (1): 19–29.
Published: 23 March 2020
...Gregor Halff; Anne Gregory Purpose The purpose of this paper is to investigate whether there are information leaks immediately before CEOs change and – if so – whether some investors take financial advantage of such prior knowledge. It thirdly investigates the ethical, practical and professional...
Journal Articles
Smart, friendly, biased liars? Exploring motivated reasoning and ethical decision-making in public relations
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2019) 23 (4): 412–426.
Published: 17 September 2019
...Kerstin Thummes; Jens Seiffert-Brockmann Purpose The purpose of this paper is to present research on motivated bias and self-deception in ethical decision-making in public relations. Self-deception might explain how professionals evade mental stress in conflicting situations and manage...
Journal Articles
Giving from the heart: exploring how ethics of care emerges in corporate social responsibility
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2019) 23 (1): 2–17.
Published: 31 December 2018
...Melanie Formentin; Denise Bortree Purpose The purpose of this paper is to examine philanthropic partnerships between donor organizations and nonprofits and how ethics of care may play an important role in the quality of relationship between the partners. Design/methodology/approach In total...
Journal Articles
Changing representations of activists and activism in public relations textbooks
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2019) 23 (1): 18–30.
Published: 18 October 2018
.... Dr Philippa (Pip) Mules can be contacted at: pip.mules@aut.ac.nz 11 09 2018 11 09 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Teaching Culture Ethics Curricula Public relations Methodology Pedagogy Materiality...
Journal Articles
Reputation management and authenticity: A case study of Starbucks’ UK tax crisis and “#SpreadTheCheer” campaign
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2017) 21 (3): 287–302.
Published: 07 August 2017
... profits in the UK for the past three years. Allegations of tax evasion led to a serious crisis for Starbucks in the UK, which played out in a public forum via social media. The researchers explored whether Starbucks’ corporate ethics insulated its reputation from negative media coverage of alleged tax...
Journal Articles
Australian talkback radio prank strategy: a media-made crisis
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2016) 20 (1): 56–74.
Published: 01 February 2016
... at heart. Both news and social media played crucial roles in the escalation of the crisis that ignited a range of public issues. While social media narratives were abusive, condemning and life-threatening, news stories focused on legality, ethics and privacy. Practical implications – The prank...
Journal Articles
Public relations interactions with Wikipedia
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2016) 20 (1): 4–20.
Published: 01 February 2016
... Emerald Group Publishing Limited 2016 Ethics Public relations Wikipedia Press relations Information media Media commons For every story the PR industry has generated, it keeps out another. Named journalists – and the editor in particular – are a clear point of contact for senior PR...
Journal Articles
Datafication: threat or opportunity for communication in the public sphere?
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2016) 20 (1): 21–36.
Published: 01 February 2016
... the role of the public and private spheres in society and the ethical responsibility of strategic communicators to ensure that policy and other issues are debated openly and transparently. The focus in this section is on the social and cultural context of Big Data in the sphere of strategic...
Journal Articles
This blog brought to you by … exploring blogger perceptions of a product endorsement policy and reviews
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2015) 19 (3): 254–269.
Published: 03 August 2015
.... This is important as consumers are increasingly consulting blogs for product information. This issue also has relevance to public relations professionals, who are encouraged to broach the issue of transparency with bloggers. Ethics Relationship marketing Electronic media Communications Information media...
Journal Articles
A knowledge management approach to understanding ethical knowledge in public relations
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2012) 16 (2): 185–203.
Published: 04 May 2012
...Seow Ting Lee Purpose This study aims to explicate the characteristics of ethical knowledge according to a knowledge management theoretical framework that conveys ethical knowledge as a form of tacit knowledge that is personal, subjective, intangible, and difficult to communicate to others...
Journal Articles
Kinship, culture and ethics in organisations: Exploring implications for internal communication
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2012) 16 (2): 162–184.
Published: 04 May 2012
...Elspeth N. Tilley; Susan M. Fredricks; Andrea Hornett Purpose This article aims to report the results of an international survey (USA and New Zealand) that tested relationship effects on ethical behaviour. The findings point to the impact of perceived social bonds on ethical decision‐making...
Journal Articles
Environmentalists NGOs and the construction of the culprit: semiotic analysis
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2011) 15 (4): 280–297.
Published: 15 November 2011
... concrete activities among the nominees”. Andrea Catellani can be contacted at: andrea.catellani@uclouvain.be © Emerald Group Publishing Limited 2011 Corporate communication Environment management Ethics Sustainable development Semiotics Rhetoric The basis of this prize...
Journal Articles
The influence of organizational conditions on public relations practitioners' dissent
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2010) 14 (4): 368–387.
Published: 16 November 2010
...” was the most frequently adopted tactic to resist an unethical organizational decision. Practitioners were more likely to confront management in an organization where top leaders do not support or exhibit ethical behavior. When an organization does not have an ethics code, practitioners were more likely...
Journal Articles
Journal:
Journal of Communication Management
Journal of Communication Management (2010) 14 (3)
Published: 03 August 2010
... from beyond the discipline in an attempt to explain and conceptualise the new media environment. © Emerald Group Publishing Limited 2010 --> Public relations Communication technologies Internet Ethics Communication management Marketing communications Part 2 discusses how new...
Journal Articles
Stakeholder theory: antidote to a drug company's market health?: A case study of Synthroid
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2008) 12 (1): 5–17.
Published: 15 February 2008
... of stakeholder typologies reveal that public relations messages can be used to influence stakeholders. However, the examples also illustrate that ethics may be a separate issue. Practical implications When consumers rely on products, such as prescription drugs, for good health and even life itself...
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