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Keywords: Internal perception
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Journal Articles
Between cluelessness and (dis)satisfaction: What C-level executives, middle managers and employees know and think about corporate communications in their organizations
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2026) 30 (2): 271–286.
Published: 31 October 2025
... and employees, challenging them to review the situation in their own organization. Originality/value This is the first comprehensive study that uses a multilevel approach to reveal internal perceptions of communication departments. It identifies gaps that demand more research, for example, on the reasons...
