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Between cluelessness and (dis)satisfaction: What C-level executives, middle managers and employees know and think about corporate communications in their organizations

Jana Brockhaus, Ansgar Zerfass, Antonia Rüth
Journal: Journal of Communication Management
Journal of Communication Management (2026) 30 (2): 271–286.
https://doi.org/10.1108/JCOM-10-2024-0216
Published: 31 October 2025
... Publishing Limited Licensed re-use rights only Corporate communications Communication department Communication performance Internal perception Internal positioning Value creation Academic Society for Management & Communication Funding: The study was funded through a grant...
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