... and issue management – with emerging frameworks on organizational advocacy, crisis READINESS, strategic silence and cross-cultural conflict. The model is further illustrated through a real-world case. Findings The OID model is anchored by two central dimensions – organizational commitment and issue...

...Nadine Strauβ; Jeroen Jonkman Purpose The purpose of this paper is to find out how issue management and media monitoring is exercised in the digital age to anticipate crises. More specifically, it was investigated how these practices differ across communication professionals, organizations...

...Tony Jaques Most issue management practitioners and scholars accept that issue management has progressed substantially over 25 years, from primarily a reactive crisis prevention tool to a maturing strategic management discipline. But the terminology used within issue management to define...

... control of the issues. Issue life cycle Issue management Crisis communication Issue communication Risk management Risk control Journal of Communication Management Volume 4 Number 3 The 'life of an issue' and approaches to its control Susanne Femers,* Joachim Klewes and Klaus Lintemeier Received...