...Osnat Bouskila-Yam; Nurit Zaidman Purpose (1) To identify and evaluate the types of listening at team meetings and (2) to identify the specific listening behaviors of team leaders and to assess the influence of their behavior on the team listening climate. Design/methodology/approach We...

... is to examine how internal listening, including both organizational and supervisory listening, influences remote employee engagement and the mediating role of remote employees perceived organizational supportiveness and affective organizational commitment. Design/methodology/approach Using survey...

...Pamela Mounter Communication with people from different cultures, yet who may well speak English, requires sensitive listening skills and a strategic understanding of the organisation’s needs. The communication manager must win the confidence of senior managers to help them deliver business...