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Keywords: Management
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Journal Articles
How artificial intelligence is changing organizations: Portuguese CEOs’ perspective
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2026) 30 (2): 217–234.
Published: 29 September 2025
... within organizations is closely interconnected with strategic communication, leadership discourse and change management, this study aims to obtain a deeper understanding of the processes and implications of AI adoption by organizations through the perspectives of CEOs. Design/methodology/approach...
Journal Articles
PR capacity on corporate boards: claiming the CSR and ESG responsibility?
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2024) 28 (3): 482–497.
Published: 19 April 2024
..., equity and inclusion) have recently been stressed as important for corporations to measure and report. The role of the public relations profession in managing and/or communicating in these areas is important to consider in terms of public expectations and satisfaction of communication on these subjects...
Journal Articles
Rediscovering what PR managers do: Rethinking the measurement of managerial behaviour in the public relations context
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2005) 9 (2): 179–196.
Published: 01 June 2005
...Barbara DeSanto; Danny Moss This paper explores the nature of managerial work in the public relations context drawing comparisons with the way mainstream management research has defined the main elements and processes of management within organisations. The paper begins with a critical review...
Journal Articles
Facing the mirror
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2005) 9 (1): 9–13.
Published: 01 March 2005
...Sunday Odedele This paper aims to encourage PR practitioners to appreciate their role as the pivot of their organisation’s reputation management. It discusses the importance of codes of ethics, claiming that these should be reviewed by public relations associations every 4‐5 years. Good conduct...
Journal Articles
Leadership communication: A status report
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2002) 6 (4): 351–354.
Published: 01 October 2002
...David Clutterbuck; Sheila Hirst Although management is often viewed as distinct from, and sometimes inferior to, leadership, the two share a number of core competencies. Communication is central to the main four management competencies outlined by Warren Bennis: the management of attention, meaning...
Journal Articles
Managing legal crises: Strategic communication in the court of public opinion
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2000) 4 (4): 385–394.
Published: 01 April 2000
...Kathy Fitzpatrick Managing the adverse visibility associated with a high‐profile legal crisis is a challenge faced by an increasing number of public relations professionals. This paper offers guidelines for effectively managing a legal crisis outside the courtroom while the case is pending before...
Journal Articles
A critical review of conceptions of communication evident in contemporary business and management literature
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2000) 4 (4): 328–340.
Published: 01 April 2000
...Richard J. Varey Management literature is critically examined, and this finds an outmoded conception of human communication that is convenient when power is the central concern, but dysfunctional when constructive decision making is needed. Communication is widely taken to be the transmission...
Journal Articles
Management and co‐ordination of international public relations programmes
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (1996) 1 (1): 59–66.
Published: 01 January 1996
... more professional communications. This paper defines international public relations and discusses the infrastructure necessary for the management of international programmes and the likely costs incurred, including awareness research and media monitoring. Then, in a practical look at the potential...
Journal Articles
Communication as a core management discipline: The relationship between new management trends and the need for new perspectives in education in both management and public relations
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (1996) 1 (1): 29–36.
Published: 01 January 1996
...Kay Kent Public relations has long been associated with the marketing process within organisations but its acceptance as a managment discipline at the highest level has been slow in coming, partly because of perceptions that public relations practitioners are primarily technicians, rather than...
