Keywords: Online communication
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Journal Articles
Journal of Communication Management (2013) 17 (3): 270–286.
Published: 26 July 2013
... that the presence of such structures has a positive effect on skill levels, strategies and the level of activity. Research limitations/implications In terms of theory, the concept of governance may be used in order to analyze the dynamics of introducing new modes of online communication. Practical...
Journal Articles
Journal of Communication Management (2012) 16 (3): 280–295.
Published: 27 July 2012
... the application of crisis management. W. Timothy Coombs can be contacted at: tcoombs@mail.ucf.edu © Emerald Group Publishing Limited 2012 Apology Crisis Crisis response Internet Online communication Social media Communication An important trend in crisis communication research...

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