...Anca Anton; Silvia Ravazzani; Yijing Wang Purpose This article proposes a conceptual extension of the READINESS model (Jin et al., 2024, 2025) by introducing well-being as a foundational, transversal dimension that underpins READINESS as a mindset, multilevel efficacy and dynamic process...

...Nicholas Eng; Stephanie Madden; Rongting Niu Purpose The purpose of this study is to empirically test how trauma-informed principles predict organizational commitment and satisfaction and to shed light on how a trauma-informed approach can promote a READINESS mindset. Design/methodology...

...Yijing Wang; Silvia Ravazzani; Anca Anton Purpose Generative artificial intelligence (GenAI) technologies are increasingly being used by both individuals and organizations. However, there is still a lack of in-depth understanding of whether communication professionals are ready to navigate...

... crises from a crisis communication perspective. By analyzing the implications across different types of crises, the research provides valuable insights for crisis communication practitioners striving to achieve readiness. Findings Even though the Cynefin model is applied as a heuristic tool, its...

... to explore how corporations strengthen their crisis readiness to mitigate the impact of misinformation. Design/methodology/approach An online experiment was conducted to examine the effects of varying crisis misinformation management strategies (corrective communication by the corporation vs employee...

... an interdisciplinary approach to strategic internal crisis communication, which targets improving employees' mental adaptability as an essential component of achieving crisis READINESS on an individual level. Design/methodology/approach The paper synthesizes across literature in crisis communication...

...Yan Jin; Brittany N. Shivers; Yijing Wang; W. Timothy Coombs; Toni G.L.A. van der Meer Purpose The study provides an initial empirical examination of Jin et al.’s (2024) new READINESS model through the expert opinions of crisis communication academics and practitioners. Through...