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Keywords: Rhetorical arena
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Journal Articles
How publics react to crisis communication efforts : Comparing crisis response reactions across sub-arenas
Available to Purchase
Journal:
Journal of Communication Management
Journal of Communication Management (2014) 18 (1): 40–57.
Published: 28 January 2014
... of the larger rhetorical arena. The concept of sub-arena is presented and a case analysis used to illustrate the application and value of examining stakeholder crisis communicators during a crisis. Design/methodology/approach – Content analysis was used to evaluate publicly available social media messages...
