... backgrounds. Interviewers who fail to communicate effectively with interviewees from different cultural backgrounds to themselves risk derailing investigations, jeopardize the safety of potential victims and compromise the delivery of justice. Building rapport constitutes a critical component of effective...

... to build rapport frequently show no improvement following training (Akca et al., 2021). The purpose of this paper is to test the benefits of two brief educational videos developed to present a clear and concise summary of the key psychological evidence-base underpinning these two core skills. Design...

..., interpreter and asylum seeker) experience and perceive the interviews. The purpose of this study was to explore how these interview participants experience rapport and communication within asylum interviews, as well as to investigate how well interviewers’ and interpreters’ views align with empirical evidence...