From fiefdom to service: The evolution of flexible occupation

This paper examines the realignment that is currently taking place within the property supply industry. It traces the origin of service provision within the industry during the last recession. It then outlines the evolution of service provision into a range of products, or occupancy solutions, to suit the increasingly complex needs of occupiers. The paper identifies the ‘new’ providers and explains the subtle differences in the breadth and depth of their offers. The paper ends with the key challenges facing both suppliers and occupiers of flexible solutions.