The agile workplace

Workplace agility is emerging as the highest priority for the providers of workplace services and infrastructure. ‘Agility’ means continuously improving work and the infrastructure that enables it. An agile workplace is one that is constantly transforming, adjusting and responding to organisational learning. Agility requires a dynamic relationship between work and the workplace and the tools of work. In that relationship the workplace becomes an integral part of work itself ‐ enabling work, shaping it and being shaped by it. This paper focuses on defining workplace agility and discusses the triggers that prompt agile workplace making. Strategies for creating agile workplaces are discussed and the idea of ‘rehearsing’ change is introduced. This paper is excerpted from ‘The Agile Workplace’, which introduces the business and technology forces that drive and enable agile work. The report includes chapters about change management, organisational responsibilities and performance metrics.