... environment, although qualitative questionnaires are more widely adopted than quantitative tools. The diversity of KPIs used in published studies indicates that a multidimensional approach would be the most appropriate for knowledge-worker productivity measurement. Expert interviews further highlighted...

...Cheuk Fan Ng Purpose This purpose of this paper is to review the relationships between the physical and social characteristics of public and semi-public spaces and work behaviors of mobile knowledge workers employed by organizations. Design/methodology/approach This is a literature review...