... not previously been applied in workplace studies. They facilitate dialogue, participation and user involvement and provide insights for making evidence-based recommendations for designing or redesigning office environments that fit users’ needs and preferences. provide an overview of three contextual user...

... to user involvement and the way ICT can be useful for each level of involvement. ICT can be used as a tool to inform users, to facilitate the participation of users and to create commitment. The paper ends with a discussion on when and how user participation and ICT should be used. © MCB UP Limited...