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The government's vision for children's services in England and Wales, Every Child Matters (DfES, 2003), emerged from the debate following the report of the inquiry into the death of Victoria Climbié (Laming, 2003). The Children Act 2004 enshrined this vision in legislation, outlining the new statutory duties and clarifying accountabilities for children's services. The Directorate for Children, Young People and Families, located within the Department for Education and Skills (DfES), is the central government body charged with overseeing the implementation of the Every Child Matters reforms.Tom Jeffery is the Director‐General of the Directorate. In this interview, he argues that having a common set of outcomes is helping to make services less patchy and more coherent, and discusses the practical mechanisms being used to encourage local innovation within national guidelines and multiagency working centred around schools. He also reflects on the role of research in these developments and the efforts being made to improve training and career development for children's services practitioners. What follows is an edited transcript of Tom Jeffery's comments.

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