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Purpose

The purpose of this paper is to argue for a strengthening of the relational aspect of social work and for initiatives that involve local people and local communities.

Design/methodology/approach

A think piece based on observations of the current situation and supporting evidence.

Findings

Social work has become distanced from those whom it seeks to help. Case management and risk assessment need to be complemented by a more human approach based on positive relationships between professionals and service users.

Originality/value

An informed discussion on the future of social work.

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