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The different activities which may occur in industrial information departments are enumerated. Principal education needs are for: courses in librarianship which also teach a science to first degree level; more initial and postgraduate courses in information science in the provinces; improved foreign language competence among information workers; more opportunities to obtain higher, including research, degrees in information work and for approved researches in industry to be recognized for the award of higher degrees; full‐time and part‐time refresher courses in information work. Ways of meeting the needs are considered and it is shown that a number of steps have already been initiated and promise to benefit industry, but the shortage of teachers in information work may be a serious problem.

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