USE MADE OF PUBLIC REFERENCE LIBRARIES: A SURVEY OF PERSONAL USERS AND TELEPHONE, TELEX, AND POSTAL INQUIRIES

An account is given of a survey carried out by OSTI in May‐June 1966 on the use made of thirty‐three public reference libraries in England, Scotland, and Wales, covering both personal visitors and telephone, Telex, and postal inquiries. The results include the more important factual information collected and show the large extent to which public reference libraries are used as a source of technical and commercial information by a wide range of users, especially in local industry, commerce, and public services.