...Tibor Koltay © Emerald Group Publishing Limited 2011 --> Academic libraries Academic staff Assessment Group behaviour The lessons learned form these case studies are first of all self‐explanatory: Collaboration should be valued. On a more concrete level we can see how much...

... Group behaviour Consistency in indexing has long been considered essential for effective retrieval. In the process of indexing, indexers familiarize themselves with the document, choose what topics to represent, and choose what to call those topics. The goal is to identify, select, and name...