... to represent a balance of opinions. The case libraries have developed different strategies, and while non-traditional collections and events centred on sustainability may provide a middle ground, the negotiations of neutrality and activism are influenced both by competencies and personal engagement...

... a patron perspective. Subsequent articles will further explore the role of TLLs, from the perspectives of patrons, staff, and managers. © Emerald Group Publishing Limited 2016 Public libraries Communities Borrowing Non-traditional collections Tool lending libraries I...