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Keywords: Self‐service
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Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2007) 63 (6): 879–897.
Published: 23 October 2007
...Jennifer Rowley; Frances Slack Purpose The purpose of this paper is to propose a multi‐dimensional taxonomy for information kiosk‐based self service technologies (SSTs). This taxonomy has an important contribution to make to the integration of research and development, in relation to information...
