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Keywords: Expectation confirmation model
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Journal Articles
MFS usage intention during COVID-19 and beyond: an integration of health belief and expectation confirmation model
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Journal of Economic and Administrative Sciences (2024) 40 (2): 182–200.
Published: 14 January 2022
... health belief model (HBM) and expectation confirmation model (ECM). Design/methodology/approach The study analyzes 529 MFS users' responses during the second wave of the COVID-19 outbreak in Bangladesh using the partial least square method. Findings Satisfaction is more predictive than...
