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Keywords: Structural equations modelling
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Journal Articles
Journal of Economic and Administrative Sciences (2012) 28 (2): 98–108.
Published: 01 February 2012
.... Structural equation models were fitted to the data and goodness‐of‐fit was assessed. Findings The customer satisfaction indices and scores of customers’ trust were in the mid‐eighties, indicating high levels of satisfaction and client trust. Research limitations/implications The limitations...
