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Keywords: Survey sampling
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Journal Articles
Journal of Economic and Administrative Sciences (2012) 28 (2): 98–108.
Published: 01 February 2012
... equations modelling Survey sampling The measurement of service quality has been the subject of investigation for the last 40 years (Parasuraman et al., 1985). Service quality can be defined as the ability of an organization to determine customer expectations correctly and to deliver...
