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Keywords: Chatbot
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Journal Articles
Journal of Enterprising Communities: People and Places in the Global Economy (2021) 15 (2): 258–281.
Published: 19 May 2021
...Abdulazeez Abdulquadri; Emmanuel Mogaji; Tai Anh Kieu; Nguyen Phong Nguyen Purpose Recognising the high numbers of unbanked and financially excluded adults in Nigeria, this study aims to position chatbot as a digital transformation tool to radically change business model, improve customer...
